Nadia Rowe
Front Desk
Available
Nadia answers calls and web chat around the clock, qualifies who's calling, and books them straight into your calendar. Miss a call and she texts back within 30 seconds so the lead never goes cold.
Duties
- Answers every inbound call and website chat, 24/7
- Qualifies callers against your services and service area
- Books appointments directly into your calendar
- Texts back any missed call within 30 seconds
- Sends the owner a summary after every call
- Quotes standard pricing from your rate sheet
- Routes emergencies to the on-call number immediately
Out of scope
- Outbound cold calls
- Taking payment over the phone
- Any judgment call that requires a licensed professional
- Dispatching or rescheduling trucks already in the field
Works with
Google CalendarJobberHousecall ProTwilioGoogle Business Profile
Anything not listed here is still possible — it gets scoped on the hiring call.
Salary
$2,500 setup · $900/mo
- 24/7 call answering
- Web chat
- Calendar booking
- Missed-call text-back
- Weekly call summaries
Up to 500 calls/month
Record
Onboarding connects Nadia to your calendar and Jobber, then loads your rate sheet and service area. She starts on a supervised period where you review her call summaries before she handles calls independently.